Creating a Safe Environment: Code of Conduct

Event/activity providers are asked to read and sign the Code of Conduct below.

1.  Adhere to Museum's general health & safety and safeguarding guidelines as outlined during induction and be appropriately qualified to ensure the safe use of skills and equipment. This includes but is not limited to, being aware of fire evacuation procedures, who to report any issues to, follow our guidelines on photography and filming, abiding by any other arrangements that have been agreed with us.

2.   Plan, organise, advise on and deliver sessions with care and safety as primary concerns to ensure that the welfare of the individual is central and of paramount importance, regardless of age, gender, ability or race.

3.  Demonstrate appropriate work practice throughout any session treating all those who attend and colleagues with dignity, respect, sensitivity and fairness. 

4.  Lead sessions with in a non-intrusive manner and encourage participants to be responsible for themselves (e.g. dressing to go outside).

5.   Ensure that children and vulnerable adults are properly supervised at all times, including breaks.  This includes supervision of any person who asks to be excused from an organised event/activity, regardless of how brief their intended break is likely to be. 

6.   Encourage unaccompanied children to use either the accessible toilet (if alone) or communal toilets (when in groups).

7.  Wherever possible, avoid being alone with a child, young person or vulnerable adult, including offering lifts or taking children to their own home. It is recognised that it will be impossible to eliminate a scenario in which an event provider might find themselves alone with a child (e.g. in the display areas). CCTV cameras provide additional scope for mutual protection, but it should be remembered that some areas are not covered by CCTV.

8.  Keep an attendance register for any sessions that are provided for children who are not accompanied by a parent/guardian.

9.  Ensure that they have ready access to documented emergency/medical details and parent/guardian consent forms for all children taking part in any session that they run for unaccompanied children (information must be treated as confidential). Hard copies are also kept in the Duty Manager folder.

10.       Report any Safeguarding concerns to the Duty Manager.

11.       Ensure that confidential information is restricted to the appropriate internal and external agencies.

Page last updated: 27.11.2025