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We will endeavour to respond to your enquiry within 10 working days (Monday-Friday) or less, or where more time is needed a holding response will be sent.
We strive to deliver a service that enables everyone to be proud of this Museum, however, in the event that we have not been able to meet your needs and you wish to make a complaint about the Museum Service in line with Stroud District Council’s complaints Policy and Procedure (see: https://www.stroud.gov.uk/complaints) please direct this to complain@stroud.gov.uk